Consumer product protection solutions

The modern platform for product protection

Power extended warranties for electronics, appliances, furniture, tools, eyewear, jewelry, and retail protection programs from one configurable platform.
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Industry pressure and threats

Built for the scale of modern product protection

Retailers and administrators need to launch new protection programs quickly while managing high contract volumes, omnichannel sales, and rising consumer expectations.

Yet many still rely on legacy systems and manual processes that slow launches, increase costs, and create inconsistent customer experiences.

Pressure and threats:

Rising retail expectations

Slow product launches

Manual administration

Inconsistent experiences

Limited analytics

The cost of legacy systems

The real cost of inefficiency

Operational friction affects more than servicing. It raises costs, slows retailer onboarding, and limits the revenue potential of every protection program.

Pressure and threats:

Operations

Manual administration and claims processing increase servicing costs.

Sales

Fragmented experiences and slow program changes can reduce attachment rates.

Retailers

Lengthy onboarding delays new partnerships, products, and revenue.

Growth

Limited lifecycle capabilities leave recurring revenue opportunities unrealized.
A modern operating model

The operational layer for the modern product protection business

VectorSolv helps retailers and administrators launch faster, operate at scale, and deliver a more consistent experience across every channel.

See how it works

Launch products faster

Configure new products, coverage, pricing, and workflows without lengthy development.

Operate at scale

Manage millions of contracts across retailers, products, brands, and programs.

Support every channel

Connect in-store, ecommerce, embedded, and partner-led sales experiences.

Improve self-service

Give customers simple access to registration, coverage, claims, and status updates.

Automate fulfillment

Streamline claims, reimbursements, replacements, approvals, and payments.

Measure performance

Track sales, claims, retailer activity, product performance, and profitability in real time.

Implementation

A modernization path built around your business

Start with the workflow creating the most friction today, then expand across retail channels, claims, fulfillment, and partner programs.

Discover
Map your products, retailers, sales channels, claims workflows, and systems.
01
Prioritize
Identify where faster launches, automation, or self-service can create the most value.
02
Integrate
Connect POS, ecommerce, manufacturer, logistics, payment, and partner systems.
03
Improve
Configure registration, validation, claims, replacements, portals, and reporting.
04
Scale
Expand across more retailers, products, brands, channels, and programs.
05
Customer story proof

Modernizing without halting the business

Every capability shares the same data model and works together as one platform instead of disconnected systems.

A fast-growing consumer product administrator had outgrown its legacy platform

Manual processes slowed contract administration, claims required unnecessary human intervention, and leadership lacked timely visibility into business performance.

By adopting VectorSolv as its operational control layer, the organization modernized core workflows while continuing to leverage selected legacy systems during the transition.

Results
-50%
Reduction in contract processing time
Automation
Automatic adjudication for low-complexity claims
+Visibility
Real time loss ratio visibility
-Costs
Lower IT maintenance burden
“VectorSolv has become a strategic extension of our business.”
Resources

Practical guidance for your next stage of modernization

Modernize the capabilities that matter most. Connect the systems that still need to stay. Improve visibility, automation, and control where the business feels the greatest pressure first.

Case Studies

Turning Warranty Pricing and Product Changes Into a Competitive Advantage

How a Warranty Provider Used Dynamic Rating and Configurable Policy Creation to Launch Faster, Price Smarter and Take Control of Its Products
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Case Studies

One Warranty Platform. Multiple Industries. No Architectural Reinvention.

How a Multi-Vertical Warranty Provider Used VectorSolv's Industry-Agnostic, API-First Architecture to Support New Products, Partners and Markets from a Single Technology Foundation
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Case Studies

Modernizing Warranty Administration Without Disrupting the Business

How a Growing Warranty Administrator Replaced Legacy Technology with a Modern, Configurable Platform Built for What Comes Next
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